Terms of Service

Last updated: June 2026

Introduction

On-Model is a product of PiktID, offering a web application for generating, editing, and transforming fashion images at on-model.com and the app.

These Terms of Service apply to both business (B2B) and consumer (B2C) users. By using our services, you agree to these terms.

License & Usage Restrictions

Users receive a limited, non-exclusive, non-transferable license to use the On-Model platform according to their subscription tier.

Prohibited activities include:

  • Copying or reverse engineering our technology
  • Scraping data from the platform
  • Developing competing AI models using our outputs
  • Reselling or redistributing our services without authorization
  • Using the platform for illegal purposes

Registration & Accounts

  • One account per user/organization is allowed
  • Users must provide accurate registration information
  • Users are responsible for protecting their login credentials
  • Minors require parental consent to use the service
  • Account sharing is prohibited without explicit permission

Content Rights

Important: PiktID/On-Model claims no ownership rights to your input images or generated outputs. You retain full ownership of your content.

However, by using our service, you guarantee that:

  • You possess all necessary rights to your input material
  • Your use does not violate third-party intellectual property rights
  • You have appropriate model releases or permissions for images containing identifiable persons
  • Your content complies with applicable laws and regulations

AI-Generated Content & Transparency

Our commitment: On-Model generates and transforms images using artificial intelligence. Outputs produced by the platform are marked as artificially generated or manipulated in a machine-readable format, in line with applicable AI transparency requirements (including Article 50 of the EU AI Act).

When you publish, distribute, or otherwise deploy outputs created with On-Model, you are responsible for complying with all transparency and labelling laws that apply to your use, including the EU AI Act where relevant. In particular, you agree that you will:

  • Not remove, alter, or obscure any AI-generation marker (such as embedded metadata or provenance information) applied to outputs by the platform
  • Disclose that content is artificially generated or manipulated where required by law, including for deep fakes and other synthetic media
  • Provide such disclosure in an appropriate and clearly visible manner to the people who view or receive the content
  • Retain responsibility, as the deployer of the content, for transparency obligations that attach to your specific use of the outputs

Credits System

Free Credits

Permit only private, non-commercial use. May not be used for commercial products or services.

Paid Credits

Allow any purpose, including commercial applications. Full usage rights for e-commerce and marketing.

Content Policy

The following content is strictly prohibited:

  • Racist, discriminatory, or hate speech content
  • Violent or threatening imagery
  • Sexually explicit or suggestive content
  • Content depicting minors inappropriately
  • Content that infringes on intellectual property rights
  • Any illegal or harmful content

On-Model reserves the right to immediately remove any content that violates these policies and to terminate accounts of repeat offenders.

Liability Limitations

For Consumer Users (B2C)

Liability is capped at €5,000 for typical damages arising from slight negligence. This limitation does not apply to damages from intent, gross negligence, or personal injury.

For Business Users (B2B)

Stricter limitations apply. On-Model is not liable unless damage stems from intent or gross negligence. Business users acknowledge the inherent limitations of AI-generated content.

Termination

On-Model may terminate accounts:

  • Without cause: With one month notice
  • Immediately for: Policy violations, criminal conduct, manipulation attempts, or payment fraud

Withdrawal Rights (B2C)

Consumer users have 14 days to withdraw from any purchase and receive a full refund using the original payment method. This right begins from the date of purchase. To exercise this right, contact us at office@piktid.com.

Dispute Resolution

  • Governing Law: Austrian law applies to these terms
  • Jurisdiction: Exclusive jurisdiction lies with Klagenfurt courts
  • Consumer Protection: B2C users may have additional protections under their home country's laws

Changes to Terms

We may update these terms from time to time. Users will be notified of significant changes via email or through the platform. Continued use of the service after changes take effect constitutes acceptance of the modified terms.

Questions About These Terms?

If you have any questions about our Terms of Service, please contact us:

Email: office@piktid.com

Address: Lakeside Park B01, 9020 Klagenfurt, Austria